FM Approvals Business Process Specialist - FM Global
FM Approvals is an international leader in third-party testing and certification servicesWe test property loss prevention products and services--for use in commercial and industrial facilities--to verify they meet rigorous loss prevention standards of quality, technical integrity and performanceHow? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experienceThe FM APPROVED mark is recognized and respected worldwideOur certification instills confidence and commands respect in your marketplaceThe Billing Group Business Process Specialist role plays a critical function in making sure invoices are sent out timely and accuratelyThe position will identify and resolve billing issues, both from a customer and a system perspectiveThe Business Process Specialist will work within a team to process billing in accordance with established policies and proceduresWill also be responsible for updating customer information changes, research and validating client billing dataProvides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requestedMay be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test resultsEnsure invoices are sent out timely and accuratelyManage and produce monthly, annual and ad-hoc reports Triage customer billing issuesWork with internal customers and other departments on billing issuesIdentify solutions to reoccurring issuesBachelor's degree preferred Five
years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environmentPrior billing experience a plus but not requiredSkills/Knowledge:
-Proficiency in Microsoft Office Products -Data entry/data processing and/or transaction processing -High level of technical aptitude -Detailed oriented -Ability to learn new systems -Knowledge of billing processes -Strong analytical/problem-solving and troubleshooting abilities -Excellent communication skills, oral and written -Ability to multi-task, prioritize and organize work in a dynamic, non-routine environment The final salary offer will vary based on geographic location, individual education, skills, and experienceThe position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much moreFM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce#LI-TA1 Recommended Skills Accounting Analytical Attention To Detail Billing Business Processes Communication Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environmentPrior billing experience a plus but not requiredSkills/Knowledge:
-Proficiency in Microsoft Office Products -Data entry/data processing and/or transaction processing -High level of technical aptitude -Detailed oriented -Ability to learn new systems -Knowledge of billing processes -Strong analytical/problem-solving and troubleshooting abilities -Excellent communication skills, oral and written -Ability to multi-task, prioritize and organize work in a dynamic, non-routine environment The final salary offer will vary based on geographic location, individual education, skills, and experienceThe position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much moreFM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce#LI-TA1 Recommended Skills Accounting Analytical Attention To Detail Billing Business Processes Communication Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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